I received a call from the office manager of the Urgent Care that I wrote about yesterday. She was a very nice lady who profusely apologized for the treatment that JD and the children received on Saturday. She confirmed that the staff did not adhere to policy when they challenged JD about the children actually being his; they should have simply checked with insurance to see that the children were listed as dependants. She told me that they were officially reprimended and would be terminated if any incident like this was repeated. I'm kind of nervous to go back in there, because I'm pretty sure they will remember our faces, but I'm pleased at how serious the staff took the situation. Hopefully, my kids won't get sick on a weekend for a while and other families that look like ours will benefit down the road...at least in our little county.